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Terms & Conditions

WHEN PLACING YOUR ORDER WITH THE VANITY BOX COSMETICS, YOU ACCEPT THE FOLLOWING TERMS AND CONDITIONS

ORDER PROCESSING TIMES & DELAYS

SHIPPING cut off time is 12PM (PST), ON DAYS WERE OPEN 

Orders placed after cut off will ship the following business day.

DUE TO COVID-19 WE DO NOT SHIP OUT ORDERS ON DAYS WE ARE CLOSED, SUNDAYS AND HOLIDAYS

CURBSIDE PICK UP cut off time is 11AM (PST) on days we are open.

Orders placed after cut off time will be processed next work day. NO EXCEPTIONS

 

ORDER POLICY

Damaged goods, shortages, and discrepancies must be reported within 48 hours of receiving the packaged. 

THE VANITY BOX COSMETICS is not responsible for lost or stolen orders.

Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc...) will be the responsibility of the customer.

EXCHANGE/RETURN POLICY

ALL SALES ARE FINAL

 

FOR ORDER CANCELLATIONS

Please allow 5-7 business days for your account to be credited.

USPS SHIPPING DISCLAIMER

USPS is an "uninsured" shipping service. Regardless what the USPS website promotes, they have not, and will not process any claims, regardless what the reason is for either lost, stolen, and/or damaged packages. 

Selecting a USPS shipping service, means accepting the terms that "you" agree to ship an uninsured package.

 USPS does not guarantee shipping times or delivery dates.

Any delivery times and/or delivery dates provided for any USPS service are "estimated" but not guaranteed. 

USPS shipping can sometimes take up two weeks, or more, regardless of destination or shipping service provided.